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GDPR Compliance

Last Updated: January 2025

1. Introduction

ADMR Solutions Ltd is committed to compliance with the General Data Protection Regulation (GDPR) and the UK GDPR. This page provides information about your data protection rights and how to exercise them.

2. Company Information

  • Company Name: ADMR Solutions Ltd
  • Companies House Number: 16255251
  • ICO Registration Number: ZC080973
  • Registered Address: 124 City Road, London, EC1V 2NX
  • Contact Email: support@admrsolutions.com
  • Data Protection Officer: For data protection inquiries, please contact us at the email above

3. What is GDPR?

The General Data Protection Regulation (GDPR) is a European Union regulation that came into effect on May 25, 2018. It provides individuals with greater control over their personal data and requires organizations to be transparent about how they collect, use, and protect personal information.

The UK GDPR applies to UK-based organizations and mirrors the EU GDPR, providing the same level of data protection.

4. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

4.1 Right to Access (Article 15)

You have the right to obtain confirmation as to whether we process your personal data and, if so, access to that data and information about:

  • The purposes of processing
  • The categories of personal data concerned
  • The recipients or categories of recipients
  • The retention period
  • Your rights to rectification, erasure, restriction, and objection

4.2 Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete data completed.

4.3 Right to Erasure / "Right to be Forgotten" (Article 17)

You have the right to request deletion of your personal data when:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there is no other legal basis
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Deletion is required for legal compliance

4.4 Right to Restrict Processing (Article 18)

You have the right to restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

4.5 Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

4.6 Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

4.8 Right to Withdraw Consent (Article 7)

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. How to Exercise Your Rights

To exercise any of your rights, please contact us using the information below. We will respond to your request within one month (this may be extended by two months for complex requests).

5.1 Making a Request

When making a request, please provide:

  • Your full name
  • Your email address (or other contact method)
  • A clear description of the right you wish to exercise
  • Any relevant details to help us locate your data

5.2 Verification

We may need to verify your identity before processing your request to ensure we are providing information to the correct person and protecting your data from unauthorized access.

6. Data Request Form

You can use the form below to submit a GDPR request, or contact us directly at support@admrsolutions.com.

7. Our Data Processing Activities

7.1 Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: When you have given clear consent
  • Contract: To fulfill contractual obligations
  • Legal Obligation: To comply with legal requirements
  • Legitimate Interests: For our legitimate business interests

7.2 Data We Collect

For detailed information about what data we collect and how we use it, please see our Privacy Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

9. Data Breaches

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, and in any event within 72 hours of becoming aware of the breach.

10. International Data Transfers

If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Binding Corporate Rules

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

13. Updates to This Policy

We may update this GDPR Compliance page from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.

14. Contact Us

For any questions about GDPR compliance or to exercise your rights, please contact us:

  • Email: support@admrsolutions.com
  • Address: 124 City Road, London, EC1V 2NX
  • Subject Line: Please use "GDPR Request" in your email subject line